Legal
Privacy Policy
Last updated: September 2026
1. Who we are
Philix Global Services Ltd is a property maintenance and construction business based at 46 Croyland Road, Wellingborough, Northamptonshire, NN8 2NH. This privacy policy explains how we collect, use and protect your personal information when you use this website.
2. Information we collect
When you submit an enquiry or request a quote, we collect the information you provide: your name, phone number, email address, postcode, the services you require, a description of the work and any photographs you upload. When you visit the website, we may also collect limited analytics information (such as the pages you visit) through Google Analytics (see the Cookie Policy).
3. How we use your information
We use your information to respond to your enquiry, provide a quotation, arrange work and contact you about your project. We may use your email address to send you an automatic acknowledgement of your enquiry. We do not add you to marketing lists without your consent.
4. Legal basis for processing
We process enquiry information on the basis of legitimate interest (to respond to you and provide our services) and, where relevant, your consent (for optional analytics cookies).
5. Who we share your information with
We use service providers to operate this website, including our hosting provider (Vercel), our transactional email provider (ZeptoMail, used to send enquiry acknowledgements and notifications) and Google (analytics). These providers process data on our behalf and only as necessary to provide their services. We do not sell your personal information.
6. How long we keep your information
We keep enquiry records for as long as needed to provide our services and meet our legal obligations, and then delete or anonymise them in line with good practice.
7. Your rights
Under UK data protection law you have rights to access, correct, erase, restrict or object to the processing of your personal information, and to data portability. To exercise any of these rights, contact us using the details on the Contact page.
8. Cookies
This website uses cookies for essential functionality and analytics. Please see the Cookie Policy for full details.
9. Security
We take reasonable technical and organisational measures to protect your information and keep it secure.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.
11. Contact us
If you have any questions about this policy or your personal information, please contact us at 46 Croyland Road, Wellingborough, Northamptonshire, NN8 2NH or call 07908 529263.